Before you book

Questions & answers

The things people ask us most, answered straight. If yours isn’t here, just ask — we’re happy to talk it through.

Which areas around Chatham do you cover?

We’re based in Chatham and cover the Medway towns — Gillingham, Rochester, Strood and Rainham — plus Walderslade, Hempstead, Cuxton, Wainscott and out into wider Kent. For moves abroad we collect from right across the county on the way to the crossing.

How do I get a quote, and will you give me a figure over the phone?

Fill in the quote form with the basics, or give us a ring. We don’t reel off a number before we understand the job — that’s how estimates end up changing on the day. We take your details, talk through anything awkward, and give you a proper quote in writing.

Do you handle hilly Medway streets and terraced access?

That’s our home ground. Chatham and Rochester are full of steep streets, tight terraces and awkward parking. We bring the right van for the road, protect doorways and stairs, and know where a full-size lorry has to think twice — so we plan the access before the day.

Do you pack, or do I sort that myself?

Whatever suits you. We’ll pack the whole house, or just the fragile and awkward items while you box the everyday things. Tell us which and we’ll price the move accordingly.

Can you handle fragile and valuable items — antiques, instruments, fine pieces?

Yes. Careful handling of the precious and breakable is part of the job — proper wrapping, the right materials, and its own place in the plan. Tell us what needs special care and anything of unusual value when you get in touch, so it’s properly accounted for.

Do you offer storage if there’s a gap between homes?

Yes. If your dates don’t line up — common in a chain — we can store your things securely and complete the move when you’re ready. It’s also useful for holding a part-load before an overseas shipment.

Are you insured?

Yes. We carry goods-in-transit and public liability cover, and we’ll confirm the details in writing with your quote. If you’re moving anything of unusual value, tell us so it’s properly accounted for.

Do you move abroad as well as locally?

We do. Alongside local Medway moves we run a Mediterranean arm — France, Spain, Cyprus and Malta each have their own page. We handle the packing, the customs paperwork and delivery to the door at the far end.


Chatham · Medway & the Mediterranean

Tell us about your move

A few details is all we need to start. We read every enquiry ourselves and work out a proper quote once we understand the job — no automated figures, no pressure.

Get a quote